Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Reading Comprehension
Reading work-related information.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Service Orientation
Looking for ways to help people.
Writing
Writing things for co-workers or customers.
Active Listening
Listening to others, not interrupting, and asking good questions.
Persuasion
Talking people into changing their minds or their behavior.
Negotiation
Bringing people together to solve differences.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Coordination
Changing what is done based on other people's actions.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Social Perceptiveness
Understanding people's reactions.
Active Learning
Figuring out how to use new ideas or things.
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